AI answers calls instantly
BetaAI handles routine queries 24/7, resolves common requests, and only escalates what needs human attention.
AxisPay — Smarter Payments. Built-In Communication.
Cut phone time. Streamline messages. Take card payments.
Ireland's unified engagement and payments platform for stores and service brands. Combine AI-powered Voice, WhatsApp, and SMS with transparent card fees—less firefighting, more delighted customers.
99.9% uptime SLAPCI DSS L1 partnersGDPR & HITECH ready
Why modern retailers choose Axis
Fewer calls, lower costs, smoother service. Unify customer communications and card payments across every location.
68%
Call volume drop
AI resolves routine queries instantly so lines stay clear
22%
Savings on fees
Card processing optimisation trims passthrough costs
-10h
Weekly admin reduction
Saved per location per tech with AI and automations
99.9%
Uptime reliability
Always-on infrastructure with local Irish support
Transact
Payments that reconcile themselves.
AxisPay lets teams collect from phone, chat, or counter in a single flow. Card funds settle to your merchant account next day, and we can post settlements into your accounts package when you opt in—so you skip late-night reconciliations.
- Pay anywhereTap to Pay, countertop terminals, and secure pay links use the same pricing stack.
- Ledger readyAxis posts settlements and fees back to Sage, SAP, or QuickBooks with matching references.
- Compliance baked inPCI DSS Level 1 partner coverage, PSD2 SCA, and audit trails built for Irish operators.
Hi! Can I reschedule my booking?
Tap to Pay
$128.30 settled • T+1 • Reconciled
New WhatsApp message • "Customer needs a click-and-collect update."
Agent assigned • Emma O'Connell
AI draft ready
Engage
One console to close every loop.
AxisVoice (beta) routes every call, WhatsApp, and SMS into a single queue with customer, purchase, and service history surfaced before agents respond.
- Guided repliesAI drafts responses with macros, policies, and disclaimers pre-applied.
- Unified contextEvery interaction, recording, and payment stays on the customer timeline.
- Escalation guardrailsSkills-based routing and compliance notes keep regulated workflows tight.
The Axis Control Plane
Core capabilities
From initial contact to final payment, Axis provides the tools to manage every step of the member journey with precision and control.
All conversations, one place
Voice calls, WhatsApp, SMS, memos, and files—all tied to the customer. Audit-ready and traceable.
Discreet by design
Customers tap their phone on any Axis terminal — gives staff instant access to messages and sensitive requests without counter conversations.
Healthcare-first design
Built for multi-location pharmacy and clinic workflows with compliance in mind and integration with existing systems.
Ireland's lowest card fees
Clean Interchange++ pricing with no hidden markup. Switch and save from day one—no lock-in contracts.
Always-on reliability
Wi-Fi + hotspot connectivity with auto-failover. Never miss a payment with local Irish support.
Built for healthcare
Talk to an expertHealthcare-focused solutions
Purpose-built for frontline care teams. Cut phone interruptions, coordinate sensitive conversations, and reconcile payments without losing the personal care your patients expect.
Community Pharmacy
Reduce call volume, speed up refills, and centralize patient communication and payments.
- AI phone handles common queries and requests
- WhatsApp/SMS for prescription updates
- AxisPay for secure payment collection
Hospital Pharmacy
Coordinate inpatient and outpatient communications with unified audit trails.
- Intelligent routing between departments
- Secure messaging with full audit logs
- Unified inbox for all patient communications
Clinics & GP Practices
AI triage, recalls, and secure messaging with integrated payment requests.
- AI triage for appointment prioritization
- Automated reminders and recalls
- Secure payment requests via SMS/WhatsApp
Veterinary
Reduce phone time and improve follow-ups with reminders and secure messaging.
- Automated appointment reminders
- Secure messaging for pet health updates
- Integrated payment collection
Enterprise ready
The enterprise control plane for your entire customer lifecycle.
Orchestrate every interaction from first contact to final payment. Axis gives you the tools to manage complex, multi-location workflows with the control and visibility your operations teams need.
SSO + SCIM provisioning
Automate user provisioning and de-provisioning with your existing identity provider.
Granular RBAC + audit
Define precise permissions for teams and individuals with a complete, immutable activity log.
Global data residency
Control where your data is stored to align with operational needs and global standards.
Enterprise integrations
Push and pull data from your core systems via a robust, well-documented REST API.
Executive dashboard
Multi-location command center
Live data
Operational statusAll locations online
Solution playbooks
68 live
Merchant-ready bundles
32
Comms deflected
61% via AI
Settlement status
Realtime
From chaos to orchestration in one unified view.
Track performance across every brand, location, and channel. Make data-driven decisions about capacity, AI coverage, and financial operations—all from a single executive dashboard.
See the full platformBuilt for the enterprise
Trust & extensibility
Govern communications, payments, and data without sacrificing agility. Axis ships with the controls you expect in a modern operations stack.
Security & Compliance
Enterprise-grade safeguards with controls tuned for regulated operators.
SOC 2 controls
Type I in progress
PCI DSS
Level 1 partner coverage
HIPAA-Ready
BAA Available
GDPR
Compliant
Works With Your Stack
Connect Axis to your ecosystem with a clean REST API, reliable webhooks, and prebuilt integration playbooks.
Next steps
Bring Axis into your rollout plan.
Tailor Axis for your team: configure routing, unify payments, and align governance with your compliance office.
Strategy sessions
Co-design customer and staff journeys with our roll-out specialists.
Technical preview
See RBAC, data residency controls, and integrations mapped to your stack.
Simple & TransparentIreland's lowest card fees.
Ireland's lowest card fees.
Usage-based everything else.
Transparent pricing with a 36-month rate guarantee. Pay for what you use—no hidden fees, no surprises.
AxisPay
Card Processing
Interchange++ with transparent breakdown
0.15%+ 5¢
Our markup · Volume discounts apply
What you pay:
Interchange (IC) + Card Scheme (CS) fees from Visa/Mastercard (passthrough) + our 0.15% + 5¢
AI-ready terminal @ €29/mo
36-month price guarantee
No lock-in contracts
AxisPass
Customer Engagement
WhatsApp chat & loyalty automation
€50/month
€0.10/conversation · €0.05/AI task · Overage billed monthly
How it works:
€50 monthly credit covers ~500 conversations or 1,000 AI tasks. Inbound customer messages are always free.
Inbound chats always free
Tap-to-identify profiles
AI-powered automation
AxisVoice
AI Phone Assistant
Answers calls 24/7 in natural conversation
€0.60/min
Starting rate · Discounts apply automatically
Automatic discounts:
500+ min/mo: €0.56 · 1,500+ min/mo: €0.52 · 2,500+ min/mo: €0.48 · Annual contracts: up to 50% off
Natural conversations
Automatic discounts
50% off annual contracts
See detailed pricing & calculator
Calculate your savings with our interactive tool
Customer Satisfaction
“Axis keeps phones quiet and context within reach.”
A multi-location Irish pharmacy rolled Axis across three branches. Within six weeks they cut daily phone time by 2.5 hours, deployed AxisPass tap-to-identify journeys, and stopped scrambling for context before each interaction.
Call volume drop
−58%
AxisPass adoption
92%
Staff satisfaction
4.9 / 5
“We used to spend the day fielding calls and piecing together the next order each evening. Axis now keeps phones quiet, surfaces the full customer story, and makes recon straightforward. Patients notice the calm; staff notice the time back.”
Talk to Axis
Let’s map your savings and staffing wins.
Share a few details and we’ll send a personalised projection covering call reduction, AxisPass rollout, and the operations plan that fits your locations.
Direct line
(+353) 01 274 1850
Mon–Fri · 8:00–18:00 GMT
Direct line
support@axispay.tech
Replies within 2 business hours
Store locations unlock more than €10K in annual savings and recover more than 50 staff hours per month once Axis is live.