Less admin. More face time with patients.
Automate routine admin from phones to payments so your front desk can focus on patient care, not paperwork. Axis unifies communications and payments into one platform that clinicians and administrative staff love.
AI reception handles FAQs and routes urgent cases instantly.
Digital forms and automated nudges keep paperwork ahead of the visit.
Pay links and tap-to-pay with automatic reconciliation.
A complete operating system for your practice
Axis removes the friction between reception, clinical teams, and finance so every patient interaction feels coordinated.
AI Front Desk
Answers routine calls for hours, directions, and appointments, capturing patient intent and scheduling callbacks automatically.
Unified Inbox
A single view of every patient interaction—phone, WhatsApp, and SMS—linked to the patient record for complete context.
Care Messaging
Use templates and automations to send appointment reminders, pre-op instructions, and follow-ups via SMS or WhatsApp.
Integrated Payments
Collect deposits, co-pays, and outstanding balances from any channel with auto-recon.
Clinical Compliance
HIPAA-ready, role-based access, and audit logging keep patient data protected.
EHR Integrations
Connect your existing EMR/EHR via API or scheduled SFTP sync to keep patient records and billing information up to date.
From first call to follow-up, everything stays in sync
Axis orchestrates intake, triage, and payment touchpoints so clinicians walk into each appointment prepared.
Clinic playbooks
Phone triage automation
- AI answers hours, location, prescriptions
- Escalate urgent cases with full context
- Surface live queue metrics to staff
Pre-visit readiness
- Trigger forms when appointments book
- Collect insurance + consent digitally
- Sync completed intake into the EHR
Chronic care messaging
- Segment cohorts by condition
- Send compliant follow-up templates
- Track replies and create tasks automatically
Integrated billing follow-up
- Issue pay links via SMS or email
- Send automated reminders and follow-ups
- Auto-reconcile by provider and location
The connected patient journey
An AI front desk that never misses a call
Every inbound call, SMS, or web inquiry is automatically transcribed, categorized, and routed to the right person with full patient context attached, reducing hold times and manual work.
Paperwork that gets done before the visit
Send automated reminders that nudge patients to complete digital intake forms, verify their details, and confirm insurance information from their own device, days before their appointment.
A seamless visit from check-in to payment
Your front desk has all completed forms, conversation history, and outstanding balances ready for the clinician, ensuring a smooth visit and allowing for easy payment collection via tap-to-pay.
Trust & interoperability
Security & compliance
HIPAA-ready, GDPR-compliant, and built with granular access controls so you control who sees what.
Works with your stack
Stream patient data to and from EMR/EHR systems with restful APIs, SFTP drops, and scheduled reports.
Run a proactive front desk.
Give your reception team a single command center for all patient communications. Axis AI automatically summarizes calls, flags urgent follow-ups, and surfaces patient history, so your team can provide informed, timely support without juggling multiple systems.
- Smart queues: Prioritize by urgency, clinician, or clinic location.
- Instant call notes: Auto-summarized and synced to the patient card.
Keep chronic care on track.
Manage chronic care and multi-visit treatment plans with automated, compliant messaging. Use pre-approved templates to send reminders, track progress, and securely loop in specialists or family caregivers, all while maintaining a complete audit trail.
- Condition cohorts: Automations tailored for cardiology, pediatrics, and more.
- Care loops: Loop physicians, nurses, and billing into the same thread.
Finance without the friction.
Simplify your revenue cycle with integrated payments. AxisPay automatically reconciles co-pays and balances by provider, visit type, and payer, reducing manual accounting work and giving you a clear, real-time view of your practice's financial health.
- Unified billing context: Keep balances and billing notes alongside patient history via AxisPass for recurring visits.
- Ledger sync: Export payouts and fees directly to accounting.
Ready to modernize your patient experience?
Bring phones, messaging, intake, and payments into one platform clinicians love. Axis adapts to every clinic workflow.