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The Axis Platform

Unify Communications. Simplify Payments. Elevate Care.

Axis is the all-in-one platform for service-based businesses like pharmacies, clinics, and retail stores to cut down on phone calls, reduce payment fees, and deliver exceptional, private customer experiences.

Outcomes our teams care about

Axis delivers measurable wins in weeks—not quarters.

From pharmacies to clinics and hospitality teams, Axis replaces patchwork phone systems and disconnected payment terminals with a unified, AI-ready operations layer.

  • AI triages routine queries before they ever reach your counter.
  • AxisPass surfaces context, history, and preferences instantly.
  • Payments, messaging, and memos reconcile into a single customer timeline.
24/7 monitoring EU & UK hosting PCI DSS Level 1 payment partners
-55%
Inbound call volume

Average reduction within 6 weeks

+18%
Payment conversion

Increase after enabling Axis pay links

4.8 / 5
Team satisfaction

Weighted average across pilot teams

“Axis helps us resolve 3 out of 4 inbound requests without involving a pharmacist. Payments land with zero manual steps.”

Superintendent Pharmacist • Galway, IE

Simple, Seamless, Secure

A four-part workflow that keeps your front of house calm and your books reconciled

Axis inbox showing conversations from WhatsApp, SMS, and voice
Step 1 · Engage
Step 1

Capture every conversation instantly

AI voice, WhatsApp, SMS, and web chat are routed into a single queue with prioritisation based on urgency, history, and value.

AI call deflectionSmart queueingConsent tracking
Axis dashboard highlighting a shared team workspace
Step 2 · Manage
Step 2

Work from one operational console

Staff collaborate in the Axis Dashboard with macros, task hand-offs, and full member history—no more screen switching or lost context.

Shared workspacesMacros & notesOmni-channel timeline
Axis payments interface showing quick settlement overview
Step 3 · Transact
Step 3

Collect and reconcile without friction

Send pay links, charge on the terminal, or accept Tap to Pay. Settlement and reconciliation land automatically in Axis and your accounting stack.

Pay linksTap to PayAuto-reconciliation
Axis reporting dashboard with performance charts
Step 4 · Learn & Optimise
Step 4

See the full journey and act faster next time

Dashboards surface response times, collection rates, and call drivers so you can staff smarter and automate the next bottleneck.

Realtime dashboardsRoot-cause analyticsExport ready

AxisPass™ + AxisPay Terminal

The only platform that combines customer communication management with card payments. Staff get instant context, customers get better service, you save money.

  • AI-powered call handling with instant query resolution
  • Unified Voice, WhatsApp, and SMS in one interface
  • Discreet AxisPass™ access via phone tap—no counter chats
  • Ireland's lowest card fees with Interchange++ pricing
  • HITECH compliant with audit-ready conversation logs
A

Customer highlight

“Axis gives our team superpowers. Calls are shorter, context is instant, and payments just happen.”

Superintendent Pharmacist • Dublin, IE

Call handling down 54%Same-day settlementWhatsApp + Voice unified

Ready to transform your operations?

Choose your next step

Whether you want to see the numbers, explore use cases, or talk to our team—we've got you covered.

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Calculate your savings

See exactly how much you'll save on card fees and staff time. Get a personalized quote in 24 hours.

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Explore solutions for your industry

See how Axis transforms workflows for clinics, pharmacies, and multi-location businesses like yours.

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Talk to our sales team

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