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Axis for Veterinary Practices

More time for patients. Less time on the phone.

Axis gives your veterinary team a unified command center for every pet owner interaction—from AI-powered appointment booking to automated post-op follow-ups and integrated payments.

Friendly veterinary receptionist assisting a pet owner with their dog
45%
Fewer inbound calls

AI handles routine booking, refills, and FAQs 24/7.

2 hours
Saved per tech, per day

Automated reminders and follow-ups reduce manual tasks.

98%
Client satisfaction score

Faster responses and convenient communication channels.

Core Capabilities

The all-in-one veterinary practice platform

Axis unifies your front desk, back office, and client communications, freeing up your team to deliver exceptional care.

AI Receptionist

Answers calls, books appointments, and triages urgent cases, ensuring pet owners always get a fast response.

Unified Inbox

Manage calls, SMS, and WhatsApp in one place, with a complete history for every pet.

Automated Outreach

Send pre-visit instructions, post-op check-ins, and wellness reminders automatically.

Integrated Payments

Take deposits, process payments in-clinic or remotely, and manage wellness plans with ease.

Secure by Design

Maintain client confidentiality with HIPAA-style access controls and a full audit trail of every interaction.

PIMS Integration

Sync client and patient data with your Practice Information Management System for a single source of truth.

Designed for modern veterinary workflows

From first call to final follow-up

Axis provides a seamless experience for your team and your clients at every stage of the patient journey.

24/7
AI-powered booking
Fills your calendar while your team is busy
92%
On-time payments
With automated reminders and flexible options
Veterinary team collaborating in their office
Vet examining a cat in a modern exam room
Contactless payment terminal in a clinic setting

A better workflow for everyone

Step 1: Intake

AI handles the first contact

A pet owner calls or texts. Axis AI answers instantly, collecting details, scheduling appointments, or routing urgent cases to your team with full context.

AI call handlingAppointment bookingUrgency detection
Abstract visual of different communication channels
Step 2: Care

Your team focuses on the patient

Automated reminders ensure owners arrive prepared. During the visit, your team has the full communication history at their fingertips, leading to better, more informed care.

Automated remindersUnified historyIn-clinic payments
Veterinarian and tech caring for a dog
Step 3: Follow-up

Keep clients engaged, automatically

Axis sends post-visit summaries, medication reminders, and wellness check-ins, building lasting client relationships and ensuring continuity of care without manual effort.

Post-op check-insMedication remindersWellness campaigns
Pet owner receiving a reminder on their phone
Built for modern care environments

Trust & interoperability

Security & compliance

Protect sensitive client and patient data with robust security measures, including granular access controls and complete audit trails for peace of mind.

Secure by Design
PCI DSS Level 1 Partners
GDPR & CCPA
SOC 2 Controls

Works with your PIMS

Connect to leading Practice Information Management Systems to sync client records, appointment schedules, and billing information seamlessly.

IDEXX
Covetrus
QuickBooks
Twilio
Slack
Zapier

Ready to modernize your practice?

See how Axis can reduce administrative overhead, improve client communication, and let your team focus on what they do best: caring for animals.