Operational sprints
Playbooks to cut noise and boost throughput
4-week programmes to reduce phone load, accelerate follow-ups, and keep repeat prescriptions moving without extra headcount.
Browse playbooksResource library
Operate smarter with guides built for pharmacies
Every resource below is written with Irish pharmacy teams in mind—covering communications, payments, and governance so you can deliver care without drowning in calls.
Team enablement
Checklists so launches happen in days, not weeks
Battle-tested rollout lists for AxisPass, compliance, and staff onboarding. Every step sequenced for pharmacy realities.
Download checklistsFinance & analytics
Tools to prove ROI to partners and finance
Editable models to forecast Interchange++ savings, calculate staffing impact, and keep leadership aligned on KPIs.
Open calculatorsPlaybooks
Turn on Axis and turn down phone chaos
Structured sprints with daily actions, talking points, and success metrics for owners and supervisors.
4-Week Phone Reduction Sprint
Activate Axis Voice routing, smart queues, and callback automations to drop inbound calls by 50%+.
PDF · 21 pages
View resourceRefill Recall Outreach Workflow
Coordinated SMS, WhatsApp, and voice templates for staying ahead on repeat prescriptions.
Notion workspace
View resourceIn-Store Tap to Pay Launch Kit
Counter scripts, window signage, and staff rota tips for rolling out Tap to Pay in under a week.
Slides + printables
View resourceChecklists & SOPs
Keep the team aligned from day one
Printable and digital-first SOPs covering access control, consent, and escalation guardrails.
AxisPass Launch Checklist
Configure card branding, consent flows, and channel preferences in 48 hours.
Google Sheet
View resourceCompliance & Audit Readiness Pack
Templates for PCI, GDPR, and HIPAA-ready audits with Axis logging references.
Doc bundle
View resourcePharmacy Ops Handover SOP
Daily closeout checklist to sync payments, messages, and tasks between shifts.
PDF · 5 pages
View resourceFinancial tools & models
Prove savings to finance and owners
Live calculators for merchant fees, staffing lift, and message deflection impact.
Interchange++ Savings Model
Compare current merchant fees against AxisPay and quantify annual savings.
Excel & Numbers
View resourceStaffing Impact Forecaster
Model the hours returned to your team once Axis handles triage and payments.
Spreadsheet
View resourceAxis ROI Executive Brief
Board-ready summary linking Axis metrics to EBITDA and patient satisfaction goals.
PDF · 8 pages
View resourceCase studies & benchmarks
Learn from peers already live on Axis
Deep-dives and quick wins from pharmacies and multi-site groups across Ireland.
McKenna Pharmacy Group
How three locations cut daily call volume by 58% and sped up refill collections.
Case study · 6 min read
View resourceAxis + PAX Terminals
Joint deployment playbook covering hardware sync, settlements, and staff training.
Playbook · 18 slides
View resource2025 Pharmacy Communications Benchmark
Industry data on call volumes, message response times, and digital payment adoption.
Report · 24 pages
View resourceNeed something bespoke?
Request a custom enablement session for your team
We can tailor onboarding workshops, finance reviews, and compliance training around your stack.